Implementations

We provide expert TPM (Technical Program Management) services for seamless software implementations and integrations. We work across learning, knowledge, and people platforms — from LMS, LXP, and DAP to KMS, DAM, and HRS — to help you plan, manage, and optimize every phase of implementation for successful adoption and long-term value.

(Learning Management Systems, Learning Experience Platforms, Digital Adoption Platforms, Knowledge Management Systems, Digital Asset Management, and Human Resource Systems.)

Note: Project timelines and complexity estimates assume your team provides necessary documentation and content. Projects must be fully scoped before work begins. We’re happy to assist with organizing and refining materials, but original content creation is not included in standard TPM service scopes.

Level 1 –
Basic

Basic Implementations

Standard software setup and configuration.

Ideal for: New software installations with default settings and standard user roles.

Includes:

  • Platform installation or SaaS account setup

  • Basic user role creation and permissions

  • Standard course upload and catalog setup

  • Initial admin training session

Level 2 –
Intermediate

Intermediate Implementations

Custom configurations and integrations.

Ideal for: Organizations needing customized workflows, integrations, or reporting.

Includes:

  • Custom user roles and permissions

  • Integration with single sign-on (SSO) and external systems

  • Data migration from legacy systems

  • Custom reporting setup

  • Multi-session admin and user training

Level 3 –
Advanced

Advanced Implementations & Managed Services

End-to-end service including ongoing support.

Ideal for: Complex ecosystems with multiple integrations and custom development.

Includes:

  • Full API integrations and custom plugins

    Automated user provisioning and workflows

    Advanced analytics dashboards

    Dedicated support and managed services contracts